A reference for Microsoft business apps
Practical guides to Dynamics 365.
Plain-English explanations of Business Central, Finance and Supply Chain, the CRM apps, the Power Platform, and how they fit together — without the marketing fog.
Topics
Foundations42
What Dynamics 365 is and how the apps fit togetherBusiness Central108
SMB ERP — finance, sales, inventory, manufacturing, AL extensionsFinance & SCM85
Enterprise ERP — Finance and Supply Chain Management on F&OCustomer Engagement118
Sales, Customer Service, Field Service, Project Operations, DataversePower Platform55
Power Apps, Power Automate, Power BI, Copilot Studio, ALMIntegrations71
Connecting Dynamics 365 to Azure, partner systems, and the webImplementation42
Methodology, partner selection, data migration, change managementIndustries54
How Dynamics 365 fits specific verticalsMigrations7
Coming from other systems or growing into the next tierLearning paths
View all →Getting started with Dynamics 3659 steps
From scratch: what Dynamics 365 is, how the apps fit together, and how to pick the right ones for your business.Business Central from scratch12 steps
Foundational concepts for understanding and implementing Business Central — the SMB ERP in the Dynamics family.Implementing Finance and Operations13 steps
End-to-end view of an F&O implementation — environment strategy, data, customisation, cutover, and operations.CRM & Customer Engagement basics11 steps
Foundations of the Dynamics 365 CRM apps — Sales, Customer Service, Field Service — and the Dataverse platform underneath.Recently updated
View all →- Drop-ship patterns in Dynamics 365 Supply Chain ManagementHow drop shipping works in Dynamics 365 Supply Chain Management — direct delivery linking a sales line to a purchase order, intercompany direct delivery across legal entities, invoicing sequence, cancellations, returns, and vendor shipment confirmation.2026-09-02
- Multi-warehouse fulfilment for distributors on Dynamics 365How distributors run several warehouses on Dynamics 365 — site and warehouse structure, where a sales order's warehouse actually comes from, transfers and warehouse refilling, split-line fulfilment, and why neither Supply Chain Management nor Business Central will route orders for you without help.2026-09-02
- Quote-to-cash for distributors on Dynamics 365How the quote-to-cash cycle runs for a wholesale distributor on Dynamics 365 — quoting in the ERP versus in Sales, the pricing stack, credit and margin control, order confirmation, fulfilment, invoicing and collections, and where CPQ and price-optimisation ISVs come in.2026-09-02
- Alumni engagement and advancement on Dynamics 365How universities run alumni relations and advancement on Dynamics 365 — the lifelong constituent record from applicant to donor, affinity segmentation, engagement journeys and events, giving and major-gift pipelines, alumni portals, the graduation handoff from the SIS, and where the specialist advancement platforms still win.2026-09-02
- Student information system integration patterns for Dynamics 365How to integrate Dynamics 365 with a student information system — what the SIS keeps, which entities flow into Dataverse and in which direction, identity matching with alternate keys, the applicant-to-student handoff, batch versus event timing, term-start load, and FERPA-shaped access.2026-09-02
- KYC and client onboarding workflows on Dynamics 365How banks, wealth managers, and fintechs run know-your-customer onboarding on Dynamics 365 — the onboarding case model, business process flow stages, document collection through Power Pages and AI Builder, screening-vendor integration, risk rating and four-eyes approval, periodic review, audit evidence, and the boundary with core banking and compliance engines.2026-09-02