Certifications
The Dynamics 365 and Power Platform exam tree, with the guides on this site that cover each exam's ground. This is not exam-dump material — it's the conceptual understanding the exams assume. Always check the official Microsoft Learn exam page for the current skills outline before booking.
A caution on timing: Microsoft is retiring most of the classic MB/PL portfolio through 2025–2026 in favour of the new AI-focused AB-series exams (AB-900, AB-100, AB-210, AB-410). Retired exams are kept below because the product knowledge they tested is unchanged — the guides remain useful even where the exam code is gone.
Fundamentals
Entry-level exams — broad product knowledge, no implementation depth expected.
- PL-900Microsoft Power Platform Fundamentals· FundamentalsCurrent
Power Apps, Power Automate, Power BI, Power Pages, and Dataverse at the what-is-it level. The natural first exam for anyone in the Dynamics 365 orbit.
Guides that cover this groundRelated learning path: Power Platform for makers · Official exam page on Microsoft Learn →
- MB-910Microsoft Dynamics 365 Fundamentals (CRM)· FundamentalsRetired
The customer-engagement side of the family: Sales, Customer Service, Field Service, Customer Insights.
Retired 31 December 2025. Microsoft's fundamentals track now centres on the AB-900 AI workplace exam; the CRM product knowledge itself hasn't gone anywhere.
Guides that cover this groundRelated learning path: Getting started with Dynamics 365 · Official exam page on Microsoft Learn →
- MB-920Microsoft Dynamics 365 Fundamentals (ERP)· FundamentalsRetired
The ERP side: Finance, Supply Chain Management, Business Central, Project Operations.
Retired 31 December 2025, same refresh as MB-910. Already-earned fundamentals certifications do not expire.
Guides that cover this groundRelated learning path: Getting started with Dynamics 365 · Official exam page on Microsoft Learn →
Customer engagement (CRM)
Functional-consultant exams for the customer-facing Dynamics 365 apps.
- MB-230Dynamics 365 Customer Service Functional Consultant· AssociateCurrent
Cases, queues, entitlements, SLAs, omnichannel, and the customer-service workspace.
Guides that cover this groundRelated learning path: CRM & Customer Engagement basics · Official exam page on Microsoft Learn →
- MB-240Dynamics 365 Field Service Functional Consultant· AssociateCurrent
Work orders, scheduling, resources, agreements, and the mobile field technician experience.
Guides that cover this groundRelated learning path: CRM & Customer Engagement basics · Official exam page on Microsoft Learn →
- MB-280Dynamics 365 Customer Experience Analyst· AssociateRetired
The consolidated Sales + Customer Insights exam that absorbed MB-210, MB-220, and MB-260.
Retired 31 July 2026. Its successor is AB-210 (Dynamics 365 Sales AI Consultant), which narrows to Sales but goes deeper on Copilot and agents.
Guides that cover this groundRelated learning paths: CRM & Customer Engagement basics, Marketing with Customer Insights · Official exam page on Microsoft Learn →
- MB-210Dynamics 365 Sales Functional Consultant· AssociateRetired
The classic Sales exam: leads, opportunities, forecasting, product catalogue.
Retired in 2024 and folded into MB-280 — which has itself since retired in favour of AB-210.
Guides that cover this groundRelated learning path: CRM & Customer Engagement basics · Official exam page on Microsoft Learn →
- MB-260Customer Data Platform Specialist· SpecialtyRetired
Customer Insights – Data: unification, segments, measures, and activation.
Retired and consolidated into MB-280 along with MB-210 and MB-220.
Guides that cover this groundRelated learning path: Marketing with Customer Insights · Official exam page on Microsoft Learn →
ERP — Business Central
The SMB ERP track.
- MB-800Business Central Functional Consultant· AssociateCurrent
Setup, finance, sales and purchasing, inventory — the core application areas of Business Central.
Guides that cover this groundRelated learning path: Business Central from scratch · Official exam page on Microsoft Learn →
- MB-820Business Central Developer· AssociateCurrent
AL development: extensions, events, testing, and AppSource-ready code.
ERP — Finance and Operations
The enterprise ERP track.
- MB-310Dynamics 365 Finance Functional Consultant· AssociateCurrent
General ledger, AP/AR, budgeting, fixed assets, and financial dimensions in F&O.
Guides that cover this groundRelated learning path: Implementing Finance and Operations · Official exam page on Microsoft Learn →
- MB-330Dynamics 365 Supply Chain Management Functional Consultant· AssociateCurrent
Products, inventory, procurement, warehousing, and planning in Supply Chain Management.
Guides that cover this groundRelated learning paths: Implementing Finance and Operations, F&O supply chain and warehousing · Official exam page on Microsoft Learn →
- MB-500Finance and Operations Apps Developer· AssociateCurrent
X++ development, extensions, data entities, and integrations.
Related learning path: Implementing Finance and Operations · Official exam page on Microsoft Learn →
- MB-700Finance and Operations Apps Solution Architect· ExpertRetired
Architecture-level F&O: licensing, environments, integration strategy, cutover.
Retired 30 June 2026 with no direct replacement; Microsoft points architects at the AB-100 agentic-solutions exam.
Related learning path: Implementing Finance and Operations · Official exam page on Microsoft Learn →
Power Platform
The maker, consultant, developer, and analyst exams for the platform under Dynamics 365.
- PL-200Power Platform Functional Consultant· AssociateRetiring
Dataverse modelling, model-driven and canvas apps, Power Automate, and solution management.
Retires 31 August 2026, replaced by AB-410 (Intelligent Applications Builder).
Guides that cover this groundRelated learning paths: Power Platform for makers, ALM & governance · Official exam page on Microsoft Learn →
- PL-300Power BI Data Analyst· AssociateCurrent
Data modelling, DAX, visualisation, and deployment in Power BI — now under the Fabric umbrella.
Guides that cover this ground - PL-400Power Platform Developer· AssociateCurrent
Plug-ins, PCF controls, the Dataverse Web API, and pro-code extensions to the platform.
Guides that cover this groundRelated learning path: Integrations architecture · Official exam page on Microsoft Learn →
- PL-500Power Automate RPA Developer· AssociateRetired
Desktop flows, attended and unattended RPA, and automation ALM.
Retired 30 June 2026 with no announced replacement.
Guides that cover this ground - PL-600Power Platform Solution Architect· ExpertRetired
End-to-end solution design across Power Platform and Dynamics 365.
Retired 30 June 2026; Microsoft recommends AB-100 (Agentic AI Business Solutions Architect) as the successor path.
Related learning paths: ALM & governance, Integrations architecture · Official exam page on Microsoft Learn →
- PL-100Power Platform App Maker· AssociateRetired
The citizen-developer app-building exam.
Retired 30 June 2024, replaced by the smaller Applied Skills credentials.
Guides that cover this groundRelated learning path: Power Platform for makers · Official exam page on Microsoft Learn →
Exam status reflects Microsoft's public retirement announcements as of August 2026. The guide mapping is generated from each guide's own Microsoft Learn references, so it updates as the library grows.