Dynamics 365
Microsoft's family of cloud-based ERP and CRM business applications, launched in 2016.
Dynamics 365 is Microsoft's portfolio of cloud-based business applications launched in 2016, combining ERP and CRM into a modular suite. It includes apps for Sales, Customer Service, Field Service, Finance, Supply Chain Management, Business Central, Project Operations, Human Resources, Commerce, and Customer Insights, all sold per user per app. The apps share a foundation of Microsoft Dataverse, Microsoft Entra ID, and the Power Platform, and integrate natively with Microsoft 365. Dynamics 365 is the successor to Dynamics AX, NAV, GP, SL, and CRM, and is implemented primarily by Microsoft's partner network.