Implementation
Operations & support
12 guides on operations & support in Implementation.
12 guides · Last updated 2026-08-25
- Backup strategy for Dynamics 365What Microsoft backs up automatically vs what customers need to plan for — Dataverse, F&O, third-party backup tools.Updated 2026-08-25
- Capacity planning for Dynamics 365How to plan and monitor capacity in a Dynamics 365 tenant — Dataverse storage, API calls, AI Builder credits, environments, and the cost levers that matter.Updated 2026-05-01
- Data classification for Dynamics 365How to classify data in Dynamics 365 to drive security, retention, and compliance decisions — classification tiers, where to record them.Updated 2026-05-01
- Data residency and compliance in Dynamics 365Where Dynamics 365 data lives, how compliance certifications stack up, GDPR and country-specific rules, and the customer's responsibilities.Updated 2026-05-01
- Disaster recovery and backups in Dynamics 365How Microsoft handles backup and disaster recovery for Dynamics 365 — point-in-time restore, regional pairing, RPO/RTO, and what customers should do on top.Updated 2026-05-01
- Documentation strategies for Dynamics 365 implementationsWhat to document, who reads it, and how to keep documentation current — functional design, runbooks, training materials.Updated 2026-05-01
- Environment strategy for Dynamics 365 projectsHow to design dev / test / UAT / production environment topology for a Dynamics 365 implementation — naming conventions, refresh cadence, data isolation.Updated 2026-05-01
- Release management for Dynamics 365How to manage releases for Dynamics 365 — release cycles, change advisory, version control, deployment runbook.Updated 2026-05-01
- Run book operations after Dynamics 365 go-liveHow to run Dynamics 365 in steady-state — daily, weekly, monthly, and release-wave operations, with the run book that captures who does what when.Updated 2026-08-13
- Steering committee design for Dynamics 365 programsHow to structure and run a Dynamics 365 steering committee — composition, cadence, agenda, decision rights, and the discipline that keeps programs aligned.Updated 2026-08-15
- Tenant administration for Dynamics 365How to administer a Dynamics 365 tenant — Microsoft 365, Power Platform, Business Central, and Finance/SCM admin centres, roles, and tenant-level governance.Updated 2026-05-01
- Tenant-to-tenant migration scenariosWhat's involved in migrating Dynamics 365 from one Microsoft 365 tenant to another — common scenarios, what moves, and what has to be rebuilt.Updated 2026-05-01