Learning paths

From scratch: what Dynamics 365 is, how the apps fit together, and how to pick the right ones for your business.

For: Buyers, project sponsors, and anyone new to the Dynamics 365 product family.

Foundational concepts for understanding and implementing Business Central — the SMB ERP in the Dynamics family.

For: Finance and operations leaders evaluating or rolling out BC.

End-to-end view of an F&O implementation — environment strategy, data, customisation, cutover, and operations.

For: Enterprise customers and partners implementing F&O.

Foundations of the Dynamics 365 CRM apps — Sales, Customer Service, Field Service — and the Dataverse platform underneath.

For: Sales / service leaders and Dataverse administrators new to the platform.

The low-code Microsoft platform — Power Apps, Power Automate, Power BI, Power Pages — plus the governance to keep it sane.

For: Citizen developers, BAs, and Power Platform admins.

Application lifecycle management and governance across Dynamics 365 and the Power Platform — environments, solutions, pipelines, and policy.

For: Architects, platform owners, and IT leadership.

Connecting Dynamics 365 to the rest of the world — patterns, Azure services, resilience, and observability for real production integrations.

For: Integration architects and developers building production integrations.