Getting started with Dynamics 365

From scratch: what Dynamics 365 is, how the apps fit together, and how to pick the right ones for your business.

For: Buyers, project sponsors, and anyone new to the Dynamics 365 product family.

8 guides in this path

  1. 1
    What is Dynamics 365?A clear overview of Microsoft Dynamics 365 — what it is, who it's for, and how the suite of apps fits together.
  2. 2
    The Dynamics 365 product familyA tour of the apps in Dynamics 365 — ERP, CRM, and the operational extensions that round out the suite.
  3. 3
    How Dynamics 365 apps connectUnderstanding the shared platform — Dataverse, Power Platform, and Microsoft Entra — that ties Dynamics 365 apps together.
  4. 4
    How to choose the right Dynamics 365 productA practical framework for picking the right Dynamics 365 apps — by company size, industry, complexity, and starting point.
  5. 5
    Dynamics 365 edition comparisonHow to compare Dynamics 365 editions across products — Essential / Premium tiers, Business Central tiers, F&O tiers, and the decision frameworks per scenario.
  6. 6
    Dynamics 365 and the Power PlatformHow the Power Platform extends, automates, analyses, and surfaces AI on top of every Dynamics 365 app.
  7. 7
    Choosing a Dynamics 365 partnerHow to pick the right Microsoft partner for a Dynamics 365 implementation — what to look for, what to interrogate, and the red flags worth catching early.
  8. 8
    Dynamics 365 TCO modellingHow to model total cost of ownership for Dynamics 365 — license, implementation, operations, evolution, and the 5-year picture.
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