FastTrack

Microsoft's customer-facing engineering and advisory program for Dynamics 365 implementations.

FastTrack for Dynamics 365 is Microsoft's free advisory and engineering program for qualifying customer implementations. FastTrack engineers — Microsoft staff, not consultants — sit alongside the customer and their implementation partner, providing architecture design reviews, Solution Blueprint Reviews (SBRs), Go-Live Readiness Reviews, and escalation to product engineering for blockers. FastTrack does not deliver implementations or write code; it advises, reviews, and documents findings against the Success by Design rubric. Eligibility is licence-volume-based and typically applies to enterprise customers; engagement is by Microsoft account team referral.