Copilot
Microsoft's brand for AI-assisted experiences across Microsoft 365, Dynamics 365, and the Power Platform.
Copilot is Microsoft's umbrella brand for AI-assisted experiences across its product portfolio. In the Dynamics 365 context, "Copilot" appears in several distinct products: Microsoft 365 Copilot (embedded in Word, Excel, Outlook, Teams, etc.), Copilot for Sales (a per-user add-on for sellers), and various embedded Copilots inside specific Dynamics 365 apps — Copilot in Business Central, Copilot in Customer Service, Copilot in Finance. Each is a distinct product with separate licensing. Copilot Studio is the platform for building custom AI agents on top of all of these. The licensing landscape is non-trivial; verify per use case which Copilot a user is being offered.